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Waste and Resource Recovery Business Services Team Leader

  • 493532
  • Broadford
  • Melbourne
  • Mitchell Shire
  • Operations
  • Permanent
  • Closing on: 14 Sep 2026
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Position Description

Waste and Resource Recovery Business Services Team Leader

Be part of Victoria's last great story of growth

Mitchell Shire is where the city meets the country. Located just 40 minutes north of Melbourne, we're home to thriving townships, beautiful natural landscapes and some of Australia's fastest-growing communities.

With a current population of more than 64,000 residents and forecast growth to over 220,000 by 2046, there has never been a more exciting time to join Mitchell Shire Council. As we continue to grow, so do the opportunities to make a genuine difference to our community and help shape the future of one of Victoria's most dynamic municipalities.

At Mitchell Shire Council, you'll be part of a progressive, inclusive and supportive organisation that values collaboration, innovation and continuous improvement. Together, we work as One Mitchell, guided by our values of Trusted, Engaged and Innovative.

About the Opportunity

Lead the day-to-day delivery of essential waste and recycling services that make a real impact in the community. As Team Leader – Waste and Resource Recovery Business Services, you’ll support the coordination of kerbside services by guiding a small, dedicated team and ensuring customer requests, systems, and service programs run smoothly. Working closely with the Coordinator, contractors, and internal teams, this hands-on role focuses on getting the details right—balancing customer service, data, and operational oversight while identifying opportunities to improve how services are delivered across the municipality.

This role is a permanent, full-time Monthly ADO. Remuneration begins at $94.1K to $102.3K (Band 6) plus superannuation.

Why Mitchell?

At Mitchell Shire Council, we are committed to creating a workplace where people can thrive and do their best work. In return for your contribution, you'll enjoy:

  • Flexible work arrangements where operationally possible
  • Learning and development opportunities
  • Employee wellbeing initiatives and Employee Assistance Program support
  • A values-driven and supportive workplace culture
  • The opportunity to contribute to one of Victoria's fastest-growing municipalities
  • Meaningful work that makes a difference to our community

About You

We’re looking for a proactive and highly organised professional who excels at leading a small team and providing clear, day-to-day direction. You’ll be confident navigating competing priorities, supporting and guiding staff, and acting as a reliable link to the Coordinator to keep operations on track. Supporting the delivery of services within a complex kerbside collection contract, you’ll bring strong attention to detail, the ability to manage contractor relationships, and a clear focus on service performance. A calm, solutions-focused approach and commitment to customer service will see you succeed in this dynamic role.

Want to Know More?

For further information about this opportunity please contact Michelle Jorgensen, Coordinator WRR Business Services michelle.jorgensen@mitchellshire.vic.gov.au

All applications must address the Key Selection Criteria in the position description. For information on how to apply, please visit our Careers page.

Our Commitment to Diversity, Inclusion and Safety

Mitchell Shire Council is committed to building a diverse, inclusive and accessible workplace that values different perspectives and upholds the highest standards of integrity, respect and responsibility. We welcome and encourage applications from people of all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, members of the LGBTQIA+ community and people with disabilities.

As a Child Safe Organisation, we are committed to promoting the safety, wellbeing and inclusion of children and young people. Successful applicants will be required to obtain and maintain a valid Working with Children Check where required for the role.

Our commitment is guided by the principles of the Charter of Human Rights and Responsibilities Act 2006 (Vic), the Gender Equality Act 2020, the Climate Change Act 2017 and the Victorian Child Safe Standards.

We are committed to providing an accessible recruitment process. If you require any reasonable adjustments or additional support during the application or interview process, we encourage you to let us know. We will work with you to ensure you have the opportunity to participate fully and demonstrate your capabilities.

Applications close at 5pm Monday 14 September 2026.