LIBRARY SERVICES OFFICER

Be part of Victoria's last great story of growth

Mitchell Shire is where the city meets the country. Located just 40 minutes north of Melbourne, we're home to thriving townships, beautiful natural landscapes and some of Australia's fastest-growing communities.

With a current population of more than 64,000 residents and forecast growth to over 220,000 by 2046, there has never been a more exciting time to join Mitchell Shire Council. As we continue to grow, so do the opportunities to make a genuine difference to our community and help shape the future of one of Victoria's most dynamic municipalities.

At Mitchell Shire Council, you'll be part of a progressive, inclusive and supportive organisation that values collaboration, innovation and continuous improvement. Together, we work as One Mitchell, guided by our values of Trusted, Engaged and Innovative.

About the Opportunity

As a Library Services Officer, you will help deliver welcoming, responsive and high-quality customer and library services across Mitchell Shire. This casual role supports the day-to-day operation of our library branches, helping customers access information, collections, technology, programs and Council services in a positive and inclusive environment.

A key focus of the role is providing excellent customer service. You will welcome customers, assist with Council and library enquiries, support borrowing and membership, help people use library technology and digital resources and help manage our collections.

The role will also support the delivery of library programs and activities. This may include delivering Storytime, children’s activities, school holiday programs, technology help sessions and adult social connection programs.

This role would suit someone who enjoys working with the community, is flexible and practical, and is comfortable supporting a wide range of customer service, library and program delivery tasks across our branches.

This is a casual opportunity.

Remuneration begins at $50.36/hour (Band 4) plus superannuation.

Why Mitchell?

At Mitchell Shire Council, we are committed to creating a workplace where people can thrive and do their best work. In return for your contribution, you'll enjoy:

• Flexible work arrangements where operationally possible
• Learning and development opportunities
• Employee wellbeing initiatives and Employee Assistance Program support
• A values-driven and supportive workplace culture
• The opportunity to contribute to one of Victoria's fastest-growing municipalities
• Meaningful work that makes a difference to our community

About You

We're looking for someone who is passionate about delivering great outcomes and enjoys working collaboratively with others.

You will bring strong communication skills, confidence working with people of different ages and backgrounds, and the ability to respond calmly and helpfully to a wide range of customer needs. Experience in customer service, libraries, community services, education, technology support, programs or events would be highly regarded.

You will be comfortable helping customers with basic technology, including computers, mobile devices, printing, online forms and digital library resources. You will also be willing to deliver library programs and activities, including children’s activities, storytime, technology help and adult social connection programs.

The successful applicant will be flexible, organised and team-oriented, with a commitment to providing safe, positive and inclusive service experiences for children, families, older adults and the wider community.

Want to Know More?

For further information about this opportunity, please contact Michelle Barnes, Team Leader Library Services on 5734 6200.

All applications must address the Key Selection Criteria contained within the Position Description. For information on how to apply, please visit our Careers page.

Our Commitment to Diversity, Inclusion and Safety

Mitchell Shire Council is committed to building a diverse, inclusive and accessible workplace that values different perspectives and upholds the highest standards of integrity, respect and responsibility. We welcome and encourage applications from people of all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, members of the LGBTQIA+ community and people with disabilities.

As a Child Safe Organisation, we are committed to promoting the safety, wellbeing and inclusion of children and young people. Successful applicants will be required to obtain and maintain a valid Working with Children Check where required for the role.

Our commitment is guided by the principles of the Charter of Human Rights and Responsibilities Act 2006 (Vic), the Gender Equality Act 2020, the Climate Change Act 2017 and the Victorian Child Safe Standards.

We are committed to providing an accessible recruitment process. If you require any reasonable adjustments or additional support during the application or interview process, we encourage you to let us know. We will work with you to ensure you have the opportunity to participate fully and demonstrate your capabilities.

Applications close at 5.00pm on Monday 20 July