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Kerbside Services Officer

  • 493523
  • Melbourne
  • Administration
  • Waste Management
  • Permanent
  • Closing on: 18 May 2026
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Position Description

Kerbside Services Officer 

Mitchell Shire Council has embarked on Victoria’s last great story of growth.

Located just 40 minutes from Melbourne where the city meets the country, we’re renowned for our scenic beauty that’s rich in both history and heritage.  We’re home to a mix of beautiful natural landscapes, townships and emerging communities in some of Australia’s fastest-growing suburbs.

Come join a Local Government Organisation offering a fantastic opportunity for Community, Opportunity and Growth for the right applicant.

This is your opportunity to join a supportive organisation in an area with rapid population growth. In 2025 Mitchell Shire is home to 64,175 residents, it is forecast to grow to 221,636 by 2046.

About the Opportunity

Mitchell Shire Council is seeking a motivated, customer‑focused Kerbside Services Officer to help deliver reliable and responsive waste and recycling services to our community. This is a varied and rewarding opportunity for someone who takes pride in delivering excellent customer service, enjoys coordinating moving parts, and wants to contribute to positive environmental and community outcomes across the Shire.

This role is a permanent full time opportunity with a monthly ADO. Remuneration begins at $76.4K to $87.1K (Band 5) plus superannuation.

About You

The ideal candidate is a highly organised, customer‑service driven professional who enjoys being the first point of contact and takes pride in resolving issues efficiently and professionally. You’ll bring strong communication skills and the ability to handle customer enquiries, concerns and complaints with empathy, confidence and clarity, while balancing multiple requests and timeframes in a fast‑paced environment

For further information about this role please contact Michelle Jorgensen, Coordinator Waste and Resource Recovery Business Services at Michelle.Jorgensen@mitchellshire.vic.gov.au or 03 5734 6200.

All applications must address the Key Selection Criteria in the position description. For information on how to apply, please visit our Careers page.

Mitchell Shire Council are a Child Safe Organisation. The successful applicant will be required to obtain a Working with Children Check, prior to commencement. Mitchell Shire Council is an equal opportunity employer and committed to building a diverse, inclusive and respectful workplace.

Applications close at 5pm Monday 18 May 2026